When Designers Ask Me How to Get Into Leadership, I Tell Them: "Stop Designing and Start Positioning" Most designers think leadership means being the best designer in the room. They're dead wrong. I watched this play out for years in all my past roles. The designer who got promoted to Director? Not our best executor. Not our strongest visual thinker. Not even our most experienced designer. She was the one who stopped talking about kerning and started talking about churn, retention & acquisition. While everyone else showed mockups, she showed market share. While they debated color systems, she debated customer acquisition costs & CAC. While they perfected their Figma files, she perfected her influence. The shift wasn't in her design skills. It was in her positioning. 𝗛𝗲𝗿𝗲'𝘀 𝘄𝗵𝗮𝘁 𝘀𝗵𝗲 𝗱𝗶𝗱 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗹𝘆: She stopped introducing herself as "a designer." Started saying "I own user retention through design." She stopped presenting design solutions. Started presenting business problems that design could solve. She stopped waiting for design reviews. Started scheduling strategy sessions with Product and Engineering. Within 6 months, executives stopped seeing her as a designer. They saw her as a strategic partner who happened to use design. That's when the Director role opened up. Nobody else even had a chance. 𝗧𝗵𝗲 𝗵𝗮𝗿𝗱 𝘁𝗿𝘂𝘁𝗵 𝗮𝗯𝗼𝘂𝘁 𝗱𝗲𝘀𝗶𝗴𝗻 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Leadership isn't about being the best designer. It's about being the best translator. You translate business problems into design opportunities. You translate design decisions into revenue impact. You translate team capabilities into strategic advantages. The moment you stop being seen as "just a designer" is the moment leadership becomes inevitable. But most designers never make this shift. They keep polishing their craft, thinking excellence leads to leadership. Excellence gets you respect. Being reliable & being aligned gets you trust. Positioning gets you power. You want that Director role? That Staff role? That Principal role? Stop showing what you can design. Start showing what you can drive. The best designers stay designers. The strategic ones become leaders. 💬 Which one are you choosing to be? 🫵 Check my newsletter for the exact positioning tactics I used, or keep perfecting those pixels while someone else takes your seat at the leadership table. It's your life. Do something with it.
Design Leadership Skills
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Summary
Design leadership skills go beyond creating visually appealing work—they involve guiding teams, translating design concepts into business outcomes, and driving company-wide impact. These skills help designers move from individual contributors to strategic partners, influencing decisions and shaping organizational direction.
- Build influence: Focus on communicating how your design contributes to business goals so you can earn trust and drive broader impact.
- Translate outcomes: Connect creative solutions to measurable business results and use language that resonates with executives and cross-functional teams.
- Support your team: Shift your mindset from individual achievement to mentoring, managing ambiguity, and empowering others to succeed.
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The next generation of designers won’t just design—they’ll need to lead, persuade, and drive real business impact. We talk a lot about the craft of design. And yeah, being great at the craft is still really important. But if you want to grow your career, craft alone won’t get you there. The best designers aren’t just skilled at designing—they’re skilled at *influencing*. Here are four essential skills that separate good designers from great ones: 1. Storytelling The most effective designers know how to craft a compelling narrative around their work. If you can’t communicate *why* your design matters, it won’t get the support it needs. 2. Business Acumen You don’t have to be a finance expert, but you *do* need to understand how design impacts business outcomes. Can you connect your work to KPIs? Can you explain its ROI to leadership? 3. Leadership Leadership isn’t about having a title—it’s about influence. Whether you're leading a team or just leading a project, your ability to guide others and build consensus is critical. 4. Stakeholder Management Great design doesn’t happen in a vacuum. You have to navigate different perspectives, align teams, and advocate for your ideas in rooms where design might not be the top priority. If you focus only on design tools and techniques, you’re missing out on what truly accelerates a career in design. Which of these skills have helped you the most in your career? Or is there another one you’d add to the list? ✌️
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From opera singer to Head of Design at Yahoo. Adrian Phillips didn’t follow the traditional design career path. He started out studying law, fell in love with Photoshop and Flash, toured the world performing musical theatre, and only then found his way into design. Today he leads product design at Yahoo—and previously helped shape products at Airbnb, Lyft, and Asana. In our conversation, Adrian shares hard-won lessons on: 🔸 The surprising overlap between storytelling, music, and design leadership 🔸 How to balance speed vs. quality—at companies of all sizes 🔸 Scaling design systems at a company as big and complex as Yahoo 🔸 Building team culture and mentorship in a remote-first world 🔸 Why leadership isn’t about titles—it’s about influence 🔸 How AI is already changing the way designers work 🔸 The #1 thing he looks for when hiring 🔸 Much more Watch now: • OpenDesignDocs: https://lnkd.in/gUTGqQph • YouTube: https://lnkd.in/gwXrjrB8 Special thanks to Adrian for being so open about his journey—and for sharing insights that every designer (and design leader) can learn from. Some key takeaways: - You don’t need a traditional background to thrive in design. Curiosity, craft, and storytelling go a long way. - At scale, design systems are less about pixels and more about people—alignment, buy-in, and context-sharing are everything. - Remote design teams can thrive, but only with intentional culture-building: regular crits, structured mentorship, and occasional in-person moments. - AI is already shifting the role of designers. Tasks are getting faster—but the need for creative thinking and clear communication is greater than ever. — If you're early in your design career—or leading a growing team—this one’s for you. #design #productdesign #ux #leadership #ai #careerjourney #opendesigndocs
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Design’s role is undergoing its biggest shift in decades. With GenAI, design isn’t just shaping interfaces, it’s shaping roadmaps. It’s not downstream from strategy; it is the infrastructure that turns strategy into advantage. The mandate for design leaders has expanded: Architect adaptive systems, not just artifacts. Define customer intent patterns that guide how AI behaves in-market. Build coherence across multimodal, generative experiences. Hold the line on quality while accelerating delivery. This is operator-level work. Design embedded in the operating model of the company, driving how decisions are made and how businesses compete. The companies that lean in now will create experiences that feel contextual, effortless, and deeply human. Those that don’t will end up with brittle products shaped by someone else’s defaults. Design has become strategic infrastructure. For leaders who understand this, it is no longer a question of if design creates advantage, but how fast they can scale it across the business.
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INDUSTRIAL DESIGN: your first leadership role will not feel like a promotion, it will feel like losing the work ——— The day you become a design lead, your portfolio stops growing. Your sketches get fewer. Your name comes off the renderings. What replaces it is harder to see. You absorb ambiguity so your team does not have to. You give feedback that sharpens the work without flattening the person. You translate design intent into language a CFO can act on. Nobody teaches this. You spent years getting rewarded for your own output. Now you are measured by what other people produce because of you. That is not a promotion. It is a career change wearing the same job title. If you are making that shift, the skills are specific. You need to be able to read rooms, frame decisions, manage up, and lead while still learning. It can take a while to get it right. If you're in the middle of that transition, message me. I coach designers through it. ——— Follow Blair Hasty for more on Industrial Design
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Craft alone doesn’t guarantee success. What often distinguishes designers with ascending careers from those who plateau is not greater talent but a shift in orientation: from executing design to enabling it. The most consequential outcomes often emerge not from what you create with your own hands but from how effectively you shape the conditions under which others create. This is second-order leverage. The ability to influence systems, decisions, and direction through articulation, framing, and strategic clarity. Designers often ask me: “How do I advance my career?” The answer is simple. Stop centering on the design of artifacts and begin designing the environment in which better artifacts can emerge. That’s the threshold where craft becomes leadership.
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Most challenges in life point back to ownership. It’s no different inside product teams. They think stakeholder management is about being easy to work with. They try to stay neutral. They avoid friction because they want to be liked. But the real value isn’t in making things pretty. It’s in owning the space between silence and clarity. Designers who lead don’t just take orders. They create direction. Here’s what design ownership looks like in practice: Decision Framing → Don’t just ask for feedback. Present two or three clear paths and frame the trade-offs. (“This gets us there faster, but with lower confidence. This is slower, but solves for scale.”) Scope Navigation → Push back when requests dilute the outcome. Not everything needs to go into v1. (“We can build that, but it’ll cost three weeks and introduce tech debt. Still worth it?”) Signal Handling → Know which feedback to act on, and which to park. Don’t treat all input equally. (“This isn’t a UX issue — it’s a misaligned expectation from sales. Let’s clarify upstream.”) Meeting Triage → Step in when meetings stall. Lead the room. (“Sounds like we’re circling — can I propose a path forward based on what I’m hearing?”) Without this level of ownership: • Meetings multiply. • Design becomes execution. • Stakeholders don’t trust what they see. With it: • Timelines accelerate. • Stakeholders relax. • Designers become partners, not pixel pushers. We don’t drop designers into chaos and hope for the best. We embed people who know how to lead when no one else will. Would your team move faster with someone who owns more than just the UI? 🔃If you found this post helpful, repost it with your network. Follow Joe Woodham for weekly insights on design leadership, business fluency, and influence that lasts.
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Just moved up from Senior Designer to Design Lead? Suddenly, your 1:1s aren’t about design feedback anymore — they’re about OKRs, timelines, and strategic priorities. It’s a lot. This isn’t just a new title; it’s a mindset shift. Your first 90 days are critical. Here’s a roadmap to set yourself up for success: 1. Listen and learn: Meet with stakeholders, engineers, and other teams to understand the landscape 2. Build your foundation: Define success metrics, design principles, and growth plans for your team 3. Establish your leadership style: Influence through strategy, storytelling, and cross-functional relationships 4. Create scalable processes: Ensure quality and consistency without micromanaging 5. Stay connected to craft: Reserve time for design feedback and small strategic challenges ➡️ Your role is now about creating the environment for great design at scale, not just delivering it yourself. Embrace the glue-work, track what matters, and build the relationships that make your team shine. 💡 What was the hardest part when you stepped into leadership? Share your experience below 👇
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It’s easy to get stuck in your design career. Doing great work isn’t always enough. Progress often requires a shift in how you think about impact. The skills that get you hired aren’t always the ones that get you promoted. And the ones that help you grow can feel disconnected from why you started designing in the first place. Here are some of the shifts that can help you grow: Do high-quality work ↳ Elevate the quality of others Collaborate cross-functionally ↳ Align the team around shared goals Executes product direction ↳ Shape product direction Explains design decisions ↳ Influence business decisions This is about direction-setting, not just execution. Growth might mean learning to: • Operate with strong product instinct • Spot blind spots others miss • Influence roadmaps and priorities • Lead without needing formal authority You can ship beautiful, usable work for years And still struggle to connect it to business goals. If you're looking to make that change, here are 5 behaviours you can start today: 1. Connect your designs to metrics Map your work to user behaviours and product goals. Start with: “What is the change in behaviour we’re hoping to create? Why is that important to the business?” 2. Improve how your team works Notice process gaps. Propose async rituals, critique formats, or documentation that improves collaboration and decision-making. 3. Share strategy, not just screens When presenting, start with the problem, the business impact, and why this work matters, then show the solution. 4. Zoom out from your squad Look for patterns or usability issues across the product. Share insight that helps another team or squad improve their area. 5. Influence without authority Clarify next steps when others hesitate. Frame trade-offs. Create the doc, diagram, or summary that gets your team unstuck. The difference isn’t just experience. It’s perspective. It’s influence. And a bias toward impact over output. Anything you’d add?
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Design leadership breaks long before teams do. That gap is the blind spot. Most leaders don’t see it until it is too late. Historically, most Design Executives are operating as the system and the operator. Running the org, chasing alignment, fixing narratives, stepping into every gap. It works… until it doesn’t. On a certain scale, this becomes the bottleneck. If you’re still the one: 🔸 Translating design to the business 🔸 Stitching together planning and priorities 🔸 Managing the narrative across execs 🔸 Jumping into every “urgent” situation You don’t have a capacity problem. You have a structure problem. This is where a strong Chief of Staff (CoS often your Head of DesignOps) changes the game. Not as support. As a force multiplier. A great CoS doesn’t just “help.” They: 🔸 Own the operating system (planning, rhythms, decision flows) 🔸 Shape and carry the leadership narrative when you’re not in the room 🔸 Turn scattered signals into direction and decisions 🔸 Surface the hard truths early, before they become executive escalations 🔸 Extend your reach across product, engineering, and business leadership The shift is simple, but not easy: You stop being the hub for everything. You start designing how the system runs without you. You get time back and, most importantly, you regain altitude. ✅ Space to focus on influence, not coordination ✅ A leadership team that operates, not escalates ✅ Better decisions, made earlier, with better context ✅ Stronger, more consistent executive presence from your org Most design orgs wait too long to make this move. Usually, once the strain is already visible. By then, the issue is no longer capacity. It is about structure. What is your experience with the CoS in your team? If you don’t have one, what is holding you back? #Design #Leadership #CDO #ChiefDesignOfficer #DesignOps #ChiefofStaff #UX #COS