Tips For Successful Crowdfunding Campaigns

You don’t need more data in your fundraising. Instead, go get: ✔️ Quotes ✔️ Interviews ✔️ Illustrations ✔️ Open letters ✔️ Testimonials ✔️ Photo essays ✔️ Staff reflections ✔️ Historical context ✔️ Before-and-afters ✔️ Partner shoutouts ✔️ Community voices ✔️ Visual case studies ✔️ First-person narrative ✔️ Volunteer experiences ✔️ User-generated content ✔️ Stakeholder perspectives ✔️ Behind-the-scenes journals Why? In an aid-effectiveness study — published in the European Journal of Development Research — thousands of German donors said #nonprofit testimonials resonate more than data. And 56% of social media users who donate online said compelling storytelling makes them give most, according to Nonprofit Tech for Good. Stories were the number one motivation, while data wasn’t on the list. Don’t get me wrong. Investing in measurement is simply the right thing to do for impact accountability. So narrative + numbers is the ultimate #fundraising combo. But “people forget facts; they never forget a good story,” says fundraising expert Claire Axelrad, J.D., CFRE Numbers tell. Stories sell. 💪🏽💛 ______________________________________ Follow Kevin L. Brown to get fundable & findable. Then repost ♻️ to help your network.

Here's 2 testimonial formats that don't sound like bullsh*t: It’s tempting to showcase your most effusive reviews, but that’s a missed opportunity. We got this one last week: "I've been an entrepreneur for almost 30 years and this is the best thing I've ever done. Wish I did it 30 years ago.” I love reading testimonials like that! But I don't post them on our site. Why? Because they sound like bullsh*t. Think about it from your prospect’s perspective: If they read a review that says “This product is awesome!” will they think “Wow, this product must be awesome. Lemme grab my credit card…” (No. No, they will not.) Effective testimonials don’t just say “It's awesome,” they break through by addressing prospect’s specific goals and fears. Like this... 𝗛𝗲𝗿𝗲'𝘀 𝟮 𝘁𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹 𝗳𝗼𝗿𝗺𝗮𝘁𝘀 𝘁𝗵𝗮𝘁 𝘄𝗼𝗿𝗸 𝗵𝗮𝗿𝗱𝗲𝗿 𝗢𝗽𝘁𝗶𝗼𝗻 𝟭: 𝗪𝗵𝗮𝘁 𝗲𝘅𝗮𝗰𝘁 𝗼𝘂𝘁𝗰𝗼𝗺𝗲 𝗶𝘀 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝘀𝗽𝗲𝗰𝘁 𝗵𝗼𝗽𝗶𝗻𝗴 𝗳𝗼𝗿? Share quotes from people describing that exact outcome. For example: • “We cut production times by 30% while lowering defect rates, I didn’t think that was possible.” • “We quadrupled the engagement rates of our outreach campaigns, now we actually need to hire more salespeople.” • “We were able to achieve 100% FCA compliance without hiring additional people." 𝗢𝗽𝘁𝗶𝗼𝗻 𝟮: 𝗪𝗵𝗶𝗰𝗵 𝘀𝗽𝗲𝗰𝗶𝗳𝗶𝗰 𝘄𝗼𝗿𝗿𝘆 𝗶𝘀 𝗯𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝘀𝗽𝗲𝗰𝘁 𝗳𝗿𝗼𝗺 𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝘂𝗽? Call it out and knock it down. Examples: • “Normally my sales reps hate new software and refuse to use it, but they love [product] and they’re 24% more productive after the first week.” • “I thought migration would be a huge hassle, but we were up and running in 2 hours, no engineering required.” • “Our CEO was watching this project closely, so I was nervous about working with software from a startup. But [product] not only did the job, it made my whole team look like rockstars." For both options, the key is 𝘴𝘱𝘦𝘤𝘪𝘧𝘪𝘤𝘪𝘵𝘺. The more directly you can address the reader’s exact desire or blocker, the more the quote will resonate with them – and the less it will sound like bullsh*t. 𝗕𝗼𝗻𝘂𝘀 𝘁𝗶𝗽: What if your customers don’t give you the right words for your ideal testimonial? You can always reply to a happy customer and ask “Would you mind if we phrased your testimonial this way instead?” They’ll usually say yes. Who else needs to read this? Tag them 👇🏼 Are you a little smarter than you were 2 minutes ago? Follow me: Matt Lerner so you don't miss my future posts.

Your Impact Report is Probably Boring (And It's Costing You Donors) One approach puts donors to sleep. The other opens wallets. Which are you choosing? Effective storytelling in impact reports is key. Here's how to do it: Start with a Hook: Before: "We provided 10,000 meals last year." After: "Maria turned our food bank into a stepping stone for her family's future.” Use the "Before and After" Technique: Before: "Our job training program had a 75% success rate." After: "John went from homeless to homeowner in 18 months. Here's how our program made it possible..." Incorporate Sensory Details: Before: "We built a new playground." After: "Where there was once an empty lot, kids now laugh and play. The bright red slides and yellow swings have brought new life to the neighborhood. Parents chat on nearby benches, watching their children make new friends and create lasting memories.” Showcase Donor Impact: Before: "Your donations helped us achieve our goals." After: "Because of supporters like you, Sarah received the life-saving surgery she needed. Here's a letter from her family..." Use Data Visualization: Before: "We increased literacy rates by 40%." After: [Include an infographic showing a child's journey from struggling reader to honor roll student, with key stats along the way] End with a Clear Call-to-Action: Before: "Please consider donating." After: "For just $50, you can provide a month of tutoring for a child like Tommy." How to implement this: ☑️Identify your most compelling success stories ☑️ Gather quotes and personal anecdotes from beneficiaries ☑️Collect before-and-after photos or data points ☑️ Craft your narratives using the techniques above ☑️ Test different versions with a small group of donors ☑️ Refine based on feedback and roll out your new, story-driven impact report

There’s a big difference between a good testimonial and a useful one. ☺️ “We love the team” is good. 💸 “This helped us launch twice as fast as our last vendor” is useful. One makes you feel warm. The other moves a deal forward. I’ve been thinking about this a lot lately, especially because I spend a lot of time on 45–60 minute customer interviews, mostly for case studies. But those calls often serve a second purpose: they’re the source of testimonials, ROI proof points, and other enablement assets for sales. And when a customer is generously giving you an hour of their time, you want to make sure you’re capturing how they feel and also what changed. That’s the difference between a surface-level quote and one that becomes a shortcut in a sales conversation. The trick is in how you listen. It’s not enough to ask, “Did you feel supported?” or “How’s the experience been?” Most customers don’t show up to the call thinking in ROI terms. They talk in feelings. - “It just works.” - “The experience was so smooth.” - “We feel really supported.” And those are great — they tell you something. But they don’t always give sales what they need. So part of the work is learning how to go deeper without making the customer feel interrogated. If someone says, “We feel supported,” I might gently ask: - “What’s an example of a moment where you felt that support really came through?” - “Was there a time something went wrong, and you were surprised by how it was handled?” If they say, “The platform’s really intuitive,” I’ll try: - “Can you remember how long it took your team to get comfortable using it?” - “Were there specific features that made that experience smoother than what you used before?” Sometimes the most powerful quotes come from these follow-ups. The first answer is what they remember. The second is what they realized. And that’s where the insight lives.

Storytelling is science AND art. Those startups that don’t tell stories in their marketing? Yeah, you’ve never heard of them. They never make it to the surface. If you want to captivate your audience, focus on these 3 storytelling techniques: 1/ Tap into the senses I once heard a speaker describe a marketplace. As he spoke, I could almost smell the rich aroma of spices. Cumin, turmeric, coriander. A touch of lavender. The chatter of vendors haggling with customers. Rhythmic clanging of metal pots and pans. The vibrant colors of fresh produce and handwoven textiles. I could almost feel the rough texture of burlap sacks under my fingers. Engaging all five senses makes your audience feel like they’re in the middle of the story. Describe sounds, smells, textures, and tastes. Anchor your story in a tangible setting. Create emotional connections to characters and settings. 2/ Subtext is as powerful as text What’s not said can be more powerful than what’s spoken outright. Think of it as the art of the unspoken — where the real story lies beneath the surface. Use dialogue that hints at deeper meanings (i.e. what’s the character really thinking?) Use actions and reactions to reveal emotions (i.e. show inner conflicts through subtle cues). Build tension with the unsaid and let your audience read between the lines and fill in the gaps. Subtext adds layers and depth. Depth equals engagement. 3/ Contrast is king Juxtaposition makes your story more compelling and memorable. It’s about mixing contrasting elements to surprise and engage your audience. Combine humor with serious themes. Use lighthearted moments to underscore deeper messaging. Mix the ordinary with the extraordinary (i.e. place everyday characters in extraordinary situations). It goes without saying: All of this applies to stories for your startup, across your: → Landing page copy → In-product content → Emails and social posts You name it. Experiment with these techniques. Refine your approach. Stories will transform your messaging from mundane to mesmerizing.

Here’s what you should do when it comes to storytelling. Take a page from Airbnb's book: they encourage users to share authentic experiences rather than hyped or exaggerated tales. Why? Because this approach, rooted in authenticity, not only builds trust and engagement but also inspires and motivates your audience. Here's how you can apply this strategy to your startup: ➛ Customer Testimonials: Share real testimonials from your customers. Highlight their authentic experiences with your product or service, showcasing their genuine feedback and results. ➛ Behind-the-Scenes Content: Give your audience a peek behind the curtain. Share stories about your team, challenges, and the victories you've celebrated. This transparency can make your brand more relatable and trustworthy. ➛ User-Generated Content: Encourage your customers to share their stories and experiences with your product. User-generated content can be a powerful tool to build community and trust, as it comes directly from your audience. ➛ Honest Communication: Be upfront about your product's strengths and limitations. Honest communication can prevent unrealistic expectations and cultivate a loyal customer base that appreciates your transparency. ➛ Social Proof: Leverage real users' reviews, ratings, and social media mentions. Showcasing these authentic pieces of social proof can significantly boost your credibility. If you are a startup founder, focusing on real, relatable stories can create a stronger connection with your audience. Remember, genuine stories resonate more and generate loyalty. #Websaga #MarketingStrategy #StartupTips #ContentMarketing #Storytelling #Authenticity

Are your clients seeing your social proof as a red flag? Imagine you're about to close a deal. You share glowing testimonials, impressive case studies, and name-drop high-profile clients.  You expect your prospect to be blown away.  But instead, they hesitate, and the deal stalls. What went wrong? Social proof can backfire when it feels irrelevant, overused, or disingenuous.  Instead of building trust, it creates skepticism. 🚩 The Misstep If your testimonials don’t align with your prospect's pain points or industry, they may feel disconnected. Worse, if it seems like you're hiding behind big names rather than addressing their specific concerns, they’ll tune out. ✨ The Fix Make social proof work for you by tailoring it to your audience. 1️⃣ Show the Right Proof Highlight testimonials or case studies from businesses like theirs. Use examples that address the challenges they’ve shared. 2️⃣ Make it Human Avoid overly polished stories. Prospects connect with real struggles and relatable wins, not generic praise. 3️⃣ Let Them Imagine Themselves Position your customer success stories as a blueprint for their potential results. Here’s how to change the script: Instead of: “We’ve worked with global brands like XYZ.” Try: “Here’s how we helped a business like yours save 25% on operational costs within three months.” Social proof isn’t about showing off.  It’s about showing up for your prospect’s needs and priorities. What’s one way you’ve tailored social proof that made a difference in closing a deal? Share your experience below! #salespsychology #buildingtrust #customerfocus #salesstrategy #salesleaders #closedeals #sellingtips #trustbuilding #customersuccess

>>> What if your next deal came from someone reading your LinkedIn profile, without ever clicking away? Yesterday, we wrapped up Referable Profile Sprint, and one insight kept coming up: We obsess over headlines and banners, but neglect our most powerful asset: client references. Don’t assume prospects will leave LinkedIn to hunt down testimonials on your website. Show the proof where they’re already looking. 🟦 How to write killer references 🟦 Sometimes your clients are so busy they’ll ask you to draft the testimonial. I recommend two approaches: →𝗦𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝗱 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝗻𝗮𝗶𝗿𝗲 Send 5–7 targeted questions by email: “What was your biggest challenge?”, “What results did you see?”, “What doubts did you have before we started?” Ask them to answer in a few bullet points—then polish into a tight quote. →𝟭𝟱-𝗺𝗶𝗻𝘂𝘁𝗲 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆 𝗰𝗮𝗹𝗹 Jump on Zoom/Teams with your client. Guide them through the same questions live, capture their words verbatim, and instantly craft the testimonial together. 🟦 What your references must address 🟦 Prospects want two things: → HOPE - tangible results “After upgrading my LinkedIn presence before attending a major industry event in Q4, I closed two deals in Q1 worth €20 K. Connecting with potential clients on LinkedIn was enough. Jasna took me from 0 to 1 with my personal and company profile and coached me on prospecting from my network. I wish I’d turned my profile into a sales page sooner.” → FEAR - overcoming doubts “My priority is finding new clients, and it always felt like trial and error. Before attending my first big trade show, I never imagined I could prospect so effectively on LinkedIn. Jasna took me from uncertainty to a clear process for reaching out, and the results speak for themselves.” 🟦 Where to publish your references  🟦 → 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗮𝘁𝗶𝗼𝗻𝘀 under each relevant 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 entry → 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝗱 section: pin 3–5 top quotes, PDFs, or short videos → 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗣𝗮𝗴𝗲 reviews (with star ratings) if you offer services → 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 testimonial slider or case-study pages → 𝗣𝗿𝗼𝗽𝗼𝘀𝗮𝗹𝘀 and pitch decks: insert one-sentence highlights on each cover slide → 𝗘𝗺𝗮𝗶𝗹 𝘀𝗶𝗴𝗻𝗮𝘁𝘂𝗿𝗲: “See what clients say ⟶ [link to Featured testimonial]” 𝗕𝗼𝘁𝘁𝗼𝗺 𝗹𝗶𝗻𝗲: When you collect, craft, and showcase references directly on LinkedIn, you turn your profile into a self-running lead generator. No more “tell me about your work” - your clients’ voices do the selling for you. What’s your biggest hurdle in gathering testimonials? Let me know in the comments—or DM me, and I’ll share my free reference-request template.

Most fundraising appeals sound like requests. The best ones sound like 𝘳𝘦𝘮𝘪𝘯𝘥𝘦𝘳𝘴. Not “please give.” But “this is who you are.” Here’s the difference: 𝗔 𝗿𝗲𝗾𝘂𝗲𝘀𝘁 𝘀𝗮𝘆𝘀: We need your help. 𝗔 𝗿𝗲𝗺𝗶𝗻𝗱𝗲𝗿 𝘀𝗮𝘆𝘀: You’ve already made a difference—let’s keep going. Donors don’t need more urgency. They need more 𝘮𝘦𝘢𝘯𝘪𝘯𝘨. They want to feel like their gift fits into a bigger story. That they’re not just responding to need— They’re living out their values. So write your next appeal like this: 𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝘄𝗵𝗼 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲 “You’ve always shown up when it mattered most.” 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝘁𝗵𝗲 𝗺𝗼𝗺𝗲𝗻𝘁 𝘁𝗼 𝘁𝗵𝗲𝗶𝗿 𝗶𝗱𝗲𝗻𝘁𝗶𝘁𝘆 “Right now, another child needs someone like you.” 𝗠𝗮𝗸𝗲 𝘁𝗵𝗲 𝗮𝘀𝗸 𝗳𝗲𝗲𝗹 𝗹𝗶𝗸𝗲 𝗮 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗮𝘁𝗶𝗼𝗻, 𝗻𝗼𝘁 𝗮 𝗱𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝗼𝗻 “This is the next chapter in the story you’ve already started writing.” Great fundraising isn’t about pressure. It’s about 𝘢𝘭𝘪𝘨𝘯𝘮𝘦𝘯𝘵. Remind donors who they are— And they’ll keep proving you right. What’s the last line in an appeal that made 𝘺𝘰𝘶 want to give?

You Don’t Need Better Testimonials —  You Need Better Storytelling Your Testimonials Are Dying in Your Docs Most businesses are sitting on a goldmine of social proof. (And letting it rot) Here's the truth no one's telling you: Raw testimonials don't sell. Stories do. Here's how to transform dead feedback into living proof: 1. Find the Tension First → What kept your client awake at night? → Which "solutions" had already failed? → What made them finally reach out? 2. Build the Stakes → What would happen if nothing changed? → Which obstacles almost stopped them? → What convinced them to trust you? 3. Show the Transformation → What specific results emerged? → Which surprise benefits appeared? → How does their world look different now? Example: Before: "Great service, helped us grow our sales!" After: "We were burning through $40K/month on ads that didn't convert. Two agencies had failed us. Within 8 weeks of implementing the new framework, our cost per lead dropped 65% and our team stopped working weekends." See the difference? One is forgettable. The other makes prospects reach for their wallet. Your testimonials are story gold. Stop letting them gather dust. ♻️ Share if this shifted your thinking 🔔 Follow Mike Hays for more modern marketing psychology