Building Team Chemistry

A 15-to-45-minute conversation can make you a better leader. When I asked senior leaders at a recent Growth Collective workshop how often they have a non-work related conversation with their team, the response was either rarely or never. In most organizations, leaders know their team superficially. You might know what they're good at, what they like about the team, and what work excites them, but are there any efforts to know them on a deeper level? When did you last learn about any challenges they're facing outside work? Or how excited they are for their next family trip? Or how their parents feel about them working at this company? The conversations are limited to greetings and then perhaps to the weather before everyone goes about their business. But that's not how relationships, loyalty and a team are built. They're built by getting to know them as a person and their thoughts. When you have a more engaged team, they're likely to be more productive. For me, the way to do that has always been to participate in active communication and go beyond the usual "How are you?" You could schedule one-on-ones, plan team brainstorming sessions, eat lunch with them, or chat with them when they're on a break. You don't need to know every detail about their life, and you shouldn't, but getting to know what sparks joy for them is an effective way to build better, stronger relationships with your team. And please stop saying you don't have time for this. Convincing yourself that you don't have time to look after your team will only make your team think that you don't care for them. Building relationships will take time, but it's a conscious, thought-out decision you'll need to make. It's a small act that means a lot in the long run. The more you know your team, the more they'll realize how much you care for them, and the more they'll be loyal to you. So, I'll now ask you the same question: How often do you talk to your team for more than 15-to-45 minutes? #leadership #communication #team #management

This quote got me thinking. Early in my career, I struggled with how people showed up. I was often called too intense, I was often perceived as overwhelming, but the truth of it is I SHOWED UP! I was engaged, I was committed, and I wanted to make an impact. Not knowing why there was such a difference between how I showed up and others, I learned … that ONLY 31% of employees are enthusiastic and energized by their work? Imagine that almost 70% of the people in your team are there because they just have to 🫣 I honestly can't imagine that, which is why I implemented some solutions in my teams, most of it worked, some of it I’m still testing & trying … Here are some things I did: 👉 Trust & Empower: I involve my team in decision-making processes and push decisions to them when possible. This fosters a sense of ownership and responsibility. 👉 Celebrate Feedback: I create an environment where feedback is frequent and constructive. It encourages continuous learning and growth. 👉 Connect 'Why' to Vision: I share a compelling vision to motivate team members and clearly explain why their contributions matter. 👉 Offer Development: I signal my commitment to personal growth with training and development opportunities. It sparks motivation and increases loyalty. 👉 Recognize & Praise: I acknowledge achievements and make saying ‘thank you’ my default. A little recognition goes a long way to boost morale and motivation. 👉 Promote Diversity: I embrace diverse perspectives and backgrounds to enrich the work environment, prompt healthy debate, and drive innovation. 👉 Encourage Collaboration: I encourage teamwork on projects. This builds a sense of community and belonging while also accelerating learning 👉 Challenge Comfort Zones: I push and encourage team members to expand their skills and what they think is possible. It promotes growth and enthusiasm. 👉 Cultivate Inclusivity: I ensure all voices are heard. For example, I make sure extroverts don't steal the show and create the space needed for quieter team members to speak. Be the leader that serves, empowers and inspires. And all will go just fine 🙌 #EmployeeEngagement #TeamMotivation #WorkCulture

Building stronger workplace relationships is easier than you think. Here's what actually works (after 10+ years in team management): 1️⃣ Start with genuine curiosity - Ask about their projects - Listen more than you speak - Remember personal details they share 2️⃣ Create connection points - Schedule regular coffee chats - Join or start team activities - Offer help before they ask 3️⃣ Practice professional empathy - Acknowledge their challenges - Celebrate their wins (big and small) - Be reliable with commitment 4️⃣ Foster open communication - Share knowledge freely - Give credit where it's due - Address issues directly, but kindly 5️⃣ Respect boundaries - Keep work conversations professional - Don't force social interactions - Honor their time and space The key? Consistency in these actions. These aren't just "nice to have" practices. They're essential for creating a workplace where everyone thrives. Remember: Strong workplace relationships aren't built overnight. But small, daily actions make a huge difference. Try these today. Your future self (and team) will thank you. 📌 Share if you know someone who could use these tips P.S. Which of these will you try first? Drop a comment below. #employees #workplace #team

When Maria took over a global team scattered across time zones and cultures, collaboration was minimal, and trust was fragile. Fast forward one year — that same team launched two major projects ahead of schedule, with record engagement and zero turnover. The shift? Maria made relationship-building a leadership priority — not a "soft skill" to be sidelined. The Lesson? Strong relationships aren't just feel-good perks — they’re the invisible engine behind high performance, resilience, and innovation. Common Relationship-Building Pitfalls: 📍 Transactional Interactions — Focusing only on tasks, not people. 📍 Poor Listening — Hearing words, but missing emotions and intent. 📍 Neglecting One-on-One Time — Teams feel like cogs, not humans. 📍 Avoiding Difficult Conversations — Letting issues fester instead of building trust through honesty. 📍 Blurry Boundaries — Bringing work stress into personal relationships. ✅ How to Build Meaningful Connections as a Leader: 📍 Active Listening — Give full attention, ask clarifying questions, reflect what you hear. 📍 Specific Recognition — “Good job” is forgettable. Tailored praise is powerful. 📍 Regular One-on-One Check-ins — Go beyond tasks to understand motivations and challenges. 📍 Handle Conflict with Care — Clarity + Empathy = Trust during tough conversations. 📍 Prioritize Personal Relationships — Boundaries, presence, and vulnerability matter. Relationships aren’t distractions from leadership — they’re at the heart of it. 📩 Get practical leadership strategies every Sunday in my free newsletter: CATAPULT. 🧑💻 Want to become the best LEADERSHIP version of yourself in the next 30 days? Book a 1:1 Growth Strategy Call: https://lnkd.in/gVjPzbcU #Leadership #TeamCulture #RelationshipBuilding #ExecutiveCoaching #FutureOfWork

One of my client companies recently made a bold shift: They replaced their Engagement KPI with a Trust KPI. And it’s one of the smartest moves I’ve seen. Why? Because trust is not a byproduct of engagement - it’s the precondition. 📚 Research backs this up: A meta-analysis by De Jong et al. (2016) found that team trust is a strong predictor of performance, especially in high-interdependence teams. Yet we treat trust like something we either have or don’t. 👉But trust isn’t a mood but rather a design decision. To start with, we need to understand 3 types of trust: 1. Cognitive 2. Affective 3. Swift Most leaders focus on cognitive or affective trust - built over time. But there’s a third type they don’t know about: Swift Trust. 📍Swift Trust forms quickly in temporary, remote, or fast-moving teams. It doesn’t require deep familiarity, it requires structure. And here’s how leaders can engineer it: ✔️ Start with clearly defined roles and expectations ✔️ Align fast around shared goals and purpose ✔️ Create quick wins that build early credibility ✔️ Model openness and ask for input from day one ✔️ Name the importance of trust explicitly In other words, trust isn’t “earned slowly” in every context. It can be catalyzed intentionally if you know how. That’s what I’m helping this client do: not just educate about trust but build it inside the team with psychological safety and my method, one behavior and ritual at a time. Because when trust becomes a designed feature, not an accidental outcome - performance, inclusion, and engagement follow. P.S.: Which type of trust is most alive in your team right now?

Twenty years ago, I wrote Never Eat Alone, a book that changed how millions approach networking and relationships.  Two decades later meaningful connections are even more impactful. No individual, no matter how talented, can go it alone. The future belongs to teams that harness the collective power of relationships to innovate, adapt, and perform at the highest level. One of the most powerful ways to build this kind of team is The Intimacy Dinner. The Intimacy Dinner is a quarterly gathering, a focused session every three months, in a thoughtful setting. During the dinner, questions are asked such as: “What experience from your past shaped who you are today?” “What’s the biggest mistake you’ve made, and the lesson learned?” “What legacy do you want to leave personally and professionally?” Each person speaks for 2–3 minutes responding to these questions with no interruptions. This is followed by deep listening and reflection to ensure the group absorbs everything before moving on.  The insights shared stay within the team and inform future interactions. Why it works: - Builds psychological safety and trust. - Creates empathy and deep understanding. - Strengthens relationships that drive real-world impact. If you’re serious about building high-impact teams, start by bringing meaningful connections back to the table, literally. Read more here: https://lnkd.in/ewa24HTK

You tell your team, "Good job." But they don't seem motivated. You celebrate wins in meetings. But engagement is still low. Here's why: Generic appreciation doesn't land. Your team can tell when it's not genuine. ━━━━━━━━━━━━━━━━ 𝗧𝗵𝗲 𝗧𝗲𝗮𝗺 𝗔𝗽𝗽𝗿𝗲𝗰𝗶𝗮𝘁𝗶𝗼𝗻 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸: 𝗧𝘆𝗽𝗲 𝟭: 𝗣𝘂𝗯𝗹𝗶𝗰 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 Acknowledge their work in front of others. Not just "Great job." Be specific. "𝘔𝘪𝘵𝘤𝘩𝘦𝘭𝘭 𝘭𝘦𝘥 𝘵𝘩𝘦 𝘤𝘭𝘪𝘦𝘯𝘵 𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 𝘭𝘢𝘴𝘵 𝘸𝘦𝘦𝘬, 𝘢𝘯𝘥 𝘩𝘦𝘳 𝘱𝘳𝘦𝘱 𝘸𝘰𝘳𝘬 𝘮𝘢𝘥𝘦 𝘢𝘭𝘭 𝘵𝘩𝘦 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘤𝘦. 𝘛𝘩𝘢𝘯𝘬 𝘺𝘰𝘶." When to use it: For achievements that impacted the team or company. 𝗧𝘆𝗽𝗲 𝟮: 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗧𝗵𝗮𝗻𝗸𝘀 Pull them aside. One-on-one. "𝘐 𝘯𝘰𝘵𝘪𝘤𝘦𝘥 𝘩𝘰𝘸 𝘺𝘰𝘶 𝘩𝘢𝘯𝘥𝘭𝘦𝘥 𝘵𝘩𝘢𝘵 𝘴𝘪𝘵𝘶𝘢𝘵𝘪𝘰𝘯. 𝘛𝘩𝘢𝘵 𝘵𝘰𝘰𝘬 𝘴𝘬𝘪𝘭𝘭. 𝘛𝘩𝘢𝘯𝘬 𝘺𝘰𝘶." When to use it: For quiet contributions that might go unnoticed. 𝗧𝘆𝗽𝗲 𝟯: 𝗚𝗿𝗼𝘄𝘁𝗵 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 Show you value them by investing in their growth. "𝘐 𝘸𝘢𝘯𝘵 𝘺𝘰𝘶 𝘵𝘰 𝘭𝘦𝘢𝘥 𝘵𝘩𝘪𝘴 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘐 𝘴𝘦𝘦 𝘭𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭 𝘪𝘯 𝘺𝘰𝘶." When to use it: When someone is ready for more responsibility. 𝗧𝘆𝗽𝗲 𝟰: 𝗧𝗮𝗻𝗴𝗶𝗯𝗹𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 Ask: "𝘞𝘩𝘢𝘵 𝘸𝘰𝘶𝘭𝘥 𝘮𝘢𝘬𝘦 𝘺𝘰𝘶𝘳 𝘫𝘰𝘣 𝘦𝘢𝘴𝘪𝘦𝘳?" Then do it. Time off. Resources. Flexibility. When to use it: When someone is carrying a heavy load. When appreciation is specific, personal, and meaningful, people feel valued. Not just recognized. 𝗪𝗵𝗶𝗰𝗵 𝘁𝘆𝗽𝗲 𝗼𝗳 𝗮𝗽𝗽𝗿𝗲𝗰𝗶𝗮𝘁𝗶𝗼𝗻 𝗱𝗼𝗲𝘀 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗻𝗲𝗲𝗱 𝗺𝗼𝘀𝘁 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄? #LeadWithSimmone #Motivation #EmployeeEngagement #GenuineAppreciation #TeamAchievement #IndividualRecognition #GrowthOpportunities #SupportiveLeadership

As a former Senior Director at L'Oréal, here's 5 of my best practices that have led me to manage highly motivated and engaged teams. #𝟭: 𝗠𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗳𝗲𝗲𝗹 𝗰𝗼𝗺𝗳𝗼𝗿𝘁𝗮𝗯𝗹𝗲 𝘁𝗼 𝘀𝗽𝗲𝗮𝗸 𝘂𝗽 𝗮𝗻𝗱 𝗼𝘄𝗻 𝘁𝗵𝗲𝗶𝗿 𝘃𝗼𝗶𝗰𝗲𝘀 No matter their level of seniority or expertise, building an inclusive and safe environment for your team to share their viewpoints, ask questions and contribute actively to the conversation is one of the biggest unlocks for them to feel truly empowered. #𝟮: 𝗜𝗻𝗳𝗼𝗿𝗺 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗼𝗳 𝘁𝗵𝗲 "𝘄𝗵𝘆" 𝗯𝗲𝗵𝗶𝗻𝗱 𝘆𝗼𝘂𝗿 𝗮𝘀𝗸𝘀. Don't just tell them what you need them to do. Share the bigger picture context behind why they need to do this. It will allow them to associate a true purpose to the work they do and be more involved in the end outcome vs. just feeling like a cog in a machine. #𝟯: 𝗗𝗼𝗻'𝘁 𝗮𝘀𝘀𝘂𝗺𝗲 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝘄𝗮𝗻𝘁𝘀 𝗼𝗳 𝘆𝗼𝘂. 𝗔𝘀𝗸. Managing effectively means understanding your individual team member's needs and ensuring the structure and projects tied to their role line up well with that. Otherwise, you run the risk of having a demotivated team who feels disconnected with the work they're doing because it doesn't match their core motivations. #𝟰: 𝗟𝗲𝗮𝗱 𝗯𝘆 𝗲𝘅𝗮𝗺𝗽𝗹𝗲, 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝗱𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗶𝗻𝗴 𝘁𝗶𝗺𝗲𝘀. Let your team see that you are no stranger to handling obstacles and willing to get your hands dirty to do what needs to get done and make the hard calls. Never be "above" the work. Value post-mortems and learnings from setbacks & failures, just as much as you value major wins and successes. It's in the most difficult of times that your team's true strengths shine through and you need to help them uncover that. #𝟱: 𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗳𝗼𝗿 𝘁𝗵𝗲 𝘀𝗺𝗮𝗹𝗹 𝗮𝗻𝗱 𝗯𝗶𝗴 𝘄𝗶𝗻𝘀. It's so easy to get caught up in the day-to-day work and forget to acknowledge rightful wins. I can promise you that recognition goes a long way and can come in all forms. From a small shout-out in a team meeting, to 1:1 feedback, to further exposure for the projects they're leading...take the time to celebrate your team vs. just giving constructive feedback of what can be done better. What would you add to the list? #teammanagement #peoplemanager #leadership #leadershipdevelopment -------- Hey! I'm Tiffany Uman, a globally recognized career strategy coach and workplace expert empowering high-achievers to become the top 1% in their careers and quantum leap their confidence, growth and income. FOLLOW me on LinkedIn for daily career tips and hit the notification 🔔 to catch all of my latests posts!

Memoirs of a Gully Boy Episode 36: #Trust – The Foundation of Impactful Leadership Trust is the cornerstone of every successful relationship, whether it’s with your team, clients, or stakeholders. It’s the invisible currency that fosters collaboration, inspires loyalty, and drives meaningful results. Earning Trust in the Early Days In one of my first leadership roles, I was tasked with managing a team of seasoned professionals who were skeptical about my approach. I knew that earning their trust wouldn’t happen overnight. Instead of asserting authority, I spent the initial weeks observing, listening, and understanding their challenges. When I finally proposed changes, they were based on what I had learned from the team. The response was overwhelmingly positive because they felt heard and respected. Trust wasn’t built with grand gestures but through small, consistent actions that demonstrated empathy and accountability. Lesson 1: Trust is earned through listening and delivering on promises, not by demanding it. Building Client Trust in a Crisis A project for a major client once faced an unexpected technical failure just days before launch. The client was understandably frustrated, and tensions ran high. Instead of deflecting blame or downplaying the issue, I took full ownership, provided a transparent timeline for resolution, and kept them updated at every step. This approach turned a potentially damaging situation into an opportunity to strengthen the relationship. The client appreciated the honesty and accountability, and our partnership grew stronger as a result. Lesson 2: Trust thrives on transparency, especially in challenging times. Empowering Teams Through Trust Trust isn’t just about earning it for yourself—it’s about extending it to others. During a high-pressure system migration project, I delegated critical tasks to team members who were relatively new. While some questioned the decision, I trusted their capabilities and provided the necessary support. Their performance exceeded expectations, and the project was a resounding success. That experience reinforced that trust empowers individuals to rise to challenges and reach their potential. Lesson 3: Trust isn’t a risk; it’s an investment in people’s growth and confidence. Sustaining Trust Through Integrity Trust, once broken, is hard to rebuild. Over the years, I’ve learned that the simplest way to sustain trust is to lead with integrity. Whether it’s meeting deadlines, delivering quality, or admitting mistakes, consistency in actions speaks louder than words. In one instance, a client project faced delays due to unforeseen challenges. Rather than overpromising and underdelivering, I laid out a realistic plan and ensured that every milestone was met thereafter. That consistency solidified trust, even in difficult circumstances. Lesson 4: Trust is maintained through unwavering integrity and consistent follow-through. To be continued...