Harmonious School: One-Stop Hotline and Counselling Services

Harmonious School:

One-Stop Hotline and Counselling Services

E Poster Finalized

The Education Bureau has commissioned The Hong Kong Federation of Youth Groups (HKFYG) to provide the “Harmonious School: One‑stop Hotline and Counselling Services” (the Services) in the 2026/27 school year. The Services render professional advice and counselling services to students and parents of all primary and secondary schools in handling conflicts among peers, as well as promoting harmonious school messages. The Federation provides one‑stop hotline and online counselling services, together with on‑site school support services and activities, including:

1. One‑Stop Hotline and Online Counselling Service

Through hotline and instant messaging applications, the registered social workers of HKFYG provide students and parents with professional advice and counselling services in handling difficulties or conflicts among peers, such as school/cyber bullying issues.

2. On-site school support services

Enhance students’ and parents’ understanding of the prevention of school and cyberbullying—as well as improve their conflict-resolution skills—through school talks and on-site consultation station.

3. Provision of promotional materials and thematic exhibition boards

Application Forms:

“Application Form for On‑site School Support Services” (to be completed by schools):
“Application Form for Consultation and Counselling Services” (to be completed by students or parents):
“Case Referral Form” (to be completed by schools):

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