A common partnership snafu is that companies want partnership success, but don’t provide the resources to get there. I heard of a case where a whole marketing team quit, the partnerships team was given no marketing support, and they didn't yet have an integration with product -- and yet, the CEO expected the partnership strategy to deliver instant revenue. Wild. But not uncommon. Partnerships can't thrive in a vacuum. They need cross-functional support—marketing, product integration, sales enablement—all aligned to succeed. Before you set revenue targets for your partnerships, ask yourself: Do we have the resources to support them? If the answer is no, you have to help your leadership teams to reconsider their expectations. To help create the cross-functional support needed for partnerships to thrive, here are four strategies: 1. Involve Cross-Functional Leaders from the Very Beginning Bring key leaders from marketing, sales, and product into the partnership planning phase. Early involvement gives them a sense of ownership and ensures they understand how partnerships align with their own goals. Strategy: Schedule a kick-off meeting with stakeholders from each relevant department. Create a shared roadmap that outlines how partnerships will impact each team and their specific contributions. 2. Tie Partnership Success to Department KPIs To gain buy-in, tie partnership goals directly to the KPIs of each department. Aligning partnership outcomes with what each team is measured on ensures they have skin in the game. Strategy: During planning sessions, ask each department head how partnerships can contribute to their targets. Build specific KPIs for each function into the overall partnership strategy. 3. Create a Resource Exchange Agreement Formalize the support needed from each department with a resource exchange agreement. This sets clear expectations on what each function will contribute—whether it's a dedicated product team member for integrations or marketing resources for co-branded campaigns. It turns vague promises into commitments. Strategy: Draft a simple document that outlines the roles, responsibilities, and deliverables each team will provide, then get sign-off from department heads and the executive team. 4. Demonstrate Early Wins for Buy-In Quick wins go a long way toward securing ongoing resources. Identify a small pilot project with an internal team that shows immediate impact. Whether it's a small co-marketing campaign or a limited integration, these early successes build momentum and demonstrate the value of supporting partnerships. Strategy: Select one or two partners to run a pilot with, focused on delivering measurable outcomes like leads generated or product adoption. Use this success story to demonstrate value to other departments and secure further commitment. Partnership success requires cross-functional alignment. Because partnerships don’t happen in a silo.
Strategic Product Roadmapping
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Before You Quote, You Must Qualify: 3 Questions Every EMS Player Must Ask a New Customer In the EMS industry, the rush to win new business is intense. Too often, we jump straight to quoting a Bill of Materials (BOM) and assembly cost, eager to secure the deal. This is a mistake. A successful manufacturing partnership is built not just on capability, but on compatibility. Before you commit your resources, your engineering talent, and your factory's capacity, you must thoroughly understand your potential customer's strategic intent. Winning a contract is easy. Building a profitable, long-term partnership is hard. Based on my experience, here are three critical questions you must ask every new customer before you start the business engagement. Their answers will tell you everything you need to know. Question 1: "Beyond this product, what does your 3-year technology and product roadmap look like?" Why it matters: This question separates transactional customers from strategic partners. A customer who can only discuss the immediate product is likely shopping on price alone. But a customer with a clear vision for their next generation of products is looking for a partner who can grow with them. Their answer reveals their potential for long-term, high-value business and allows you to align your own capabilities (like new equipment or process qualifications) with their future needs. Question 2: "What is your definition of a successful partnership with an EMS provider, and how will you measure it?" Why it matters: This question uncovers the customer's true priorities. Are they purely focused on the lowest possible Price-per-Unit ? Or do they value on-time delivery, engineering support, supply chain resilience, and quality performance? Their definition of "success" sets the rules of the engagement. If their metrics don't align with your strengths (e.g., they only care about cost, while you excel at high-reliability and engineering support), the partnership is destined for friction and frustration. Question 3: "Can you walk us through your supply chain strategy, particularly for critical and long-lead-time components?" Why it matters: This is the most crucial operational question. A customer's approach to supply chain management reveals their level of maturity and risk tolerance. Do they have alternative components qualified? Do they engage in strategic buys? Are they willing to share liability for inventory? A customer who says, "That's for you to figure out," is handing you all the risk. A true partner will have a collaborative strategy, understanding that supply chain resilience is a shared responsibility. Asking these questions shifts the conversation from a simple vendor transaction to a strategic partnership discussion. It demonstrates that you are not just a "job shop," but a serious manufacturing partner invested in mutual success. What other critical questions do you ask to qualify a new business opportunity?
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After securing partnerships with over 90 companies and building a portfolio of over $4 billion worth of investment deals in my career, I’ve learned that strategic partnerships are not just beneficial—they’re pivotal. Here are three secrets to forging million-dollar partnerships that can help you achieve a similar feat: 1. Understand Your Unique Value Proposition: Before approaching potential partners, it's crucial to have a clear understanding of what unique value your business brings to the table. This will help you articulate why a partnership with you is beneficial, making it easier to attract high-value partners. 2.Align Goals and Values: Successful partnerships are built on shared goals and values. Ensure that your potential partner’s vision aligns with yours. This alignment fosters trust and collaboration, leading to long-term success. 3. Leverage Mutual Strengths: The best partnerships are those where both parties bring complementary strengths to the table. Identify areas where your partner excels and see how these can augment your business capabilities. Partnerships have been the cornerstone of my growth strategy, helping me unlock new markets and drive significant growth. Don't wait until you feel 'ready'—start building those relationships now. #BusinessStrategy #Partnerships #Growth #BrandBuilding #ThePathRedefined
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The Art of Pivoting: Knowing When and How to Change Course 🔄 Hi everyone! Ankita here, eager to share insights on one of the most critical skills for startups: the ability to pivot. In a world where adaptability often defines success, knowing when and how to pivot can mean the difference between thriving and merely surviving. Why Pivoting Matters In the fast-paced world of startups, staying too rigid can be a risk. Successful pivots aren’t just about change—they’re about strategically evolving in response to challenges, market shifts, and opportunities. Let’s explore how startups can master this art: 🌟 Identifying the Right Moment The key to a successful pivot is recognizing the signs early. Declining metrics, changing customer needs, or a misaligned product-market fit often signal the need for change. Tip: Regularly gather customer feedback and analyze market trends to stay ahead of the curve. 🌟 Realigning with Your Vision A pivot doesn’t mean abandoning your mission; it’s about finding a better way to achieve it. Successful pivots often involve tweaking the strategy, not the purpose. Tip: Revisit your core values and align them with your new direction to maintain focus. 🌟 Listening to the Market Great pivots come from understanding what the market truly wants and delivering on that need. Startups like Instagram and Slack didn’t start with their current models but pivoted based on user demand. Tip: Conduct experiments or pilot programs to validate new ideas before committing fully. 🌟 Empowering Your Team and Communication Change is challenging, and your team plays a crucial role in its success. Transparent communication and a clear roadmap can foster trust and buy-in. Tip: Involve your team in brainstorming sessions to leverage diverse perspectives and ensure alignment. If you have investors. You must communicate your plans and take their experts advise to have everyone in the know. 🌟 Learning from Real-World Pivots Companies like Netflix (from DVD rentals to streaming) and Shopify (from an online snowboard shop to a leading e-commerce platform) are prime examples of how pivots can unlock massive opportunities. Tip: Study successful pivots to identify patterns that can inspire your own journey. 🌟 Balancing Risk and Opportunity A pivot involves risk, but it also opens doors to untapped potential. The key is to assess the trade-offs carefully and act decisively. Tip: Use data and insights to mitigate risks and plan your pivot with precision. Moving Forward with Confidence Pivoting is about staying true to your vision while adapting to the realities of the market. With the right mindset, preparation, and execution, a well-timed pivot can transform challenges into stepping stones for success. 💬 Have you ever had to pivot your startup? What insights did you gain from the process? Let’s share stories and learn together! #StartupJourney #TheArtOfPivoting #AdaptAndThrive #StartupGrowth #InnovationInAction
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Some pivots save you. Some pivots kill you. The difference isn't what you think. I've worked with dozens of B2B companies that faced the pivot decision. The successful ones weren't just more lucky or intuitive. And in retrospect, they followed a surprisingly consistent pattern. Here's what separates strategic pivots from expensive distractions: 1️⃣ The evidence threshold: Market pull must demonstrably exceed your push. When customers repeatedly request something adjacent to your offering—that's signal. When you're excited about a new feature but customers shrug—that's noise. 2️⃣ The unsustainability test: Your current direction must be provably unviable. Not just challenging or slow-growing, but structurally flawed in a way that can't be fixed with execution improvements. 3️⃣ The capability alignment test: The new direction must leverage your existing strengths. Slack pivoted from gaming to communication, but kept their core strength—building exceptional user experiences. 4️⃣ The mission test: The pivot must honor your fundamental "why." When Airbnb considered expanding beyond homes, they evaluated each option against their mission of creating belonging, not just generating bookings. 5️⃣ The competitive advantage test: You need clear differentiation in the new space. OpenAI pivoted from research-only to product company, but maintained their advantage in model capabilities. Founders who followed these five validation gates made pivots that compounded their momentum rather than restarting it. No matter what, you should not give up momentum. Those who pivoted based primarily on internal excitement, competitor moves, or investor suggestions almost always regretted it. A proper pivot amplifies your strengths rather than escapes your weaknesses. The difference between opportunity and distraction is rarely about the idea itself, but more to do with its relationship to your existing capabilities, evidence of market demand, and alignment with your core mission. Strategic decision-making is fundamentally about amplifying strengths and very rarely about escaping weakness. #startups #founders #growth #ai
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Most people only see sales from the front. The pitch The persuasion The pipeline. But behind the scenes, especially in Southeast Asia, sales live inside partnerships. No matter how good a seller is, you can’t win alone. Not in tech. Not in enterprise. Not in SEA. There are always three groups moving together: 🧩 The principal partner (product, brand, enablement) 🧩 The delivery partner (execution, workflows, customer support) 🧩 The humans (personalities, motivations, culture) When these three align, outcomes look easy. When they don’t, deals feel “stuck” even when interest is high. And if I’m honest, dynamics are never perfect. Different priorities. Different timelines. Different definitions of urgency. But the thing that makes partnerships actually work is much simpler: → Respect (for each role) → Openness (to share the real situation) → Accountability (to deliver when it’s your turn) Without these, a partnership becomes a logo exchange. With these, it becomes a real growth engine. --- 👉🏻 I’ve been lucky to experience this close-up. Chloe Teo on the HubSpot side - patient, sharp, and supportive. Surindren Manickam on our side at VLAN Asia - relentless in keeping us visible, credible and on track with "Making Things Right". Vinoth Sekaran a big part of keeping this engine running. And now Daryl Loh stepping in - you can already feel the gears turning again. 👉🏻 Then there’s the cultural layer. Partnerships in the US are contract-first: “Scope, SLA, roles, done.” In Southeast Asia, it’s relationship-first: “Do I trust you? Will you show up when things get messy?” The first is transactional. The second is relational. Both can work but in SEA, relational trust often decides who gets the phone call, who gets looped into deals, and who gets invited into strategy. 👉🏻 Visibility plays a role too. It’s not just about being technically capable - the partner needs to know you exist and trust you enough to put you in front of their customers. Surin has been carrying that torch for years - keeping VLAN visible with principal brands like HubSpot and earning the right to be considered. That’s how deals get distributed. That’s how collaborations scale. 👉🏻 And finally: Clarity. When principals and partners aren’t clear about: → who drives what → how the customer buys → where the friction actually is the customer experiences confusion, not confidence. When there’s clarity, deals move. When there’s no clarity, they “remain in consideration” forever. --- People romanticize sales as a lone ranger job. The truth? A lone ranger can close some deals. But partnerships close markets. 2026 will reward the companies who partner well, not just pitch well. Thank you Hubspot partner team for an exciting 2025 ♥️ ✌🏻
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Your product strategy is gathering dust, isn't it? I've seen this happen countless times. Teams spend weeks crafting the perfect strategy, present it to leadership, get approval… and then treat it like a completed project. Filed away, rarely revisited, slowly becoming irrelevant as the market shifts around them. Here's the thing: a strategy isn't a document. It's a living system that needs constant care. The best product leaders I know don't just create strategies, they build the infrastructure to monitor, evaluate, and evolve them. That means establishing regular review cycles, creating roadmaps that speak to different audiences, and tracking metrics that actually matter. I worked with a fintech company that had a brilliant strategy but couldn't execute it effectively. The problem wasn't the strategy itself, it was the lack of systems to track progress. Teams were building features without understanding how they connected to strategic goals. Leadership was making decisions based on outdated assumptions. We fixed it by implementing quarterly strategy reviews, creating alignment between their platform and commercial roadmaps, and establishing clear metrics for success. Within six months, they were making faster, more informed decisions about when to pivot and when to stay the course. The key is asking the right questions: Are your roadmaps clear to different stakeholders? Do you have regular cadences to review progress? Can you tell when your strategy is working versus when it's time to adapt? Without these systems, even the most brilliant strategy becomes just another PowerPoint gathering digital dust. How are you keeping your product strategy alive and relevant? What systems have you found most effective for monitoring strategic progress?
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Yesterday, A trampoline launched a car onto a roof. Today I realized why this matters for product leaders. This isn't a movie stunt - it's real life. Yesterday in Germany, a car crashed through a hedge, hit a trampoline, and somehow ended up lodged in a barn roof. Two people were seriously injured, but miraculously survived this impossible scenario. Sometimes the most valuable lessons come from the most improbable situations. Recently, I was advising a startup founder whose B2B payment solution was targeting SMEs. Their carefully researched roadmap was crystal clear - or so they thought. Three months post-launch, they discovered something extraordinary: 40% of their users were freelancers and gig workers, not traditional SMEs. They were using the corporate invoicing feature as a personal income tracker. Their initial reaction? "They're using it wrong." But then I posed the crucial question: "What if they're using it exactly right?" That "accidental" user behavior became the foundation for their most successful product pivot - a freelancer financial management platform that generated 300% more revenue than their original B2B offering. This is the power of what I've witnessed across 20+ years in fintech and countless advisory engagements: the most transformational breakthroughs often emerge from the spaces between intention and reality. Here's how senior product leaders can turn unexpected outcomes into strategic advantages: 1/ Resist the Correction Reflex: When users deviate from your intended path, investigate before you course-correct. 2/ Mine the Anomalies: The most disruptive innovations often hide in the "edge cases" your team initially wants to ignore. 3/ Embrace Strategic Ambiguity: Sometimes the best product strategy is being deliberately unclear about your boundaries. 4/ Build for Emergence: Design systems that can evolve with user behavior rather than constraining it. Here's my question for you: Have you ever had a meticulously planned feature fail spectacularly, while an "accidental" capability became your biggest competitive advantage? What did that teach you about the nature of product innovation? 👉 For VP-level product leaders: The next wave of fintech disruption won't come from following playbooks - it will emerge from leaders bold enough to architect products that thrive on uncertainty. 👉 For seasoned product executives navigating complex pivots, platform scaling, or organizational transformation: The patterns that separate good product leaders from transformational ones often emerge in these moments of strategic ambiguity. If you're facing strategic inflection points where traditional frameworks fall short, let's explore how to architect resilience into your product organization. DM me to discuss your unique challenges. #fintech #productleadership #productmanagement #payments #mentoring
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There's a level of product thinking that doesn't get talked about in meetings. Because when you explain it out loud, you sound like you're overthinking. Example: Team proposes: "Let's add enterprise features to close big deals" First-order thinking (most PMs): "Will this help us close deals? → Yes → Let's build it" Second-order thinking (better): "Will this help close deals → Yes → But will it slow down our core product → Also yes → Tough tradeoff" Third-order thinking (best): "Will this help close deals → Yes → Will it slow core product → Yes → Will it change who we become → Definitely → We'll become an enterprise company → Is that what we want → Actually no" Here's the problem: If you explain this full chain in a meeting, you sound like a philosopher, not a PM. So most PMs stop at second-order thinking and present it as "here are the tradeoffs." But the real strategic thinking happens at third-order. That's where you're not just evaluating the decision. You're evaluating what the decision makes you become. Every product choice is an identity choice. Add that enterprise feature → You're now an enterprise company Build that integration → You're now dependent on that platform Optimize for that metric → That metric becomes your reality Before any major decision, ask: "If we make this choice 10 times, what kind of company are we?" Because you will make it 10 times. One enterprise feature leads to enterprise sales motion → which leads to enterprise contract terms → which leads to enterprise product complexity → which leads to enterprise roadmap. You can't just take the first feature. You're taking the path. Look at your last three roadmap decisions. What company are they building? Because that's the company you're becoming. #ProductManagement #Strategy #SecondOrderThinking
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When the Head of Product drives strategy top-down, PMs get frustrated. But when PMs drive bottom-up planning...execs get nervous. And when they don’t talk? Roadmaps fall apart. The best product planning lives in the middle. You need top down planning and bottom-up discovery Too often, orgs pick just one side: 🧠 Top-down: Execs set bold bets. PMs execute — even when the data says “this won’t land.” 👟 Bottom-up: PMs chase user needs. Strategy gets lost in the backlog. Here’s what works: strategy as a loop, not a broadcast. 1️⃣ Set Strategic Guardrails Top-down strategy should provide the North Star. Not a list of features. But a set of outcomes: → What problems are we trying to solve at the business level? → What does success look like 12–24 months out? Think: revenue targets, market positioning, platform investments. PMs need these boundaries to prioritize with purpose. 2️⃣ Run Bottom-Up Discovery This is how we understand customer value. → Who is the core customer? → Where's the true pain point? → What patterns are emerging across segments? Not just voice-of-customer — real behavior, real usage. PMs should synthesize signal, not just collect noise. 3️⃣ Drive the Planning Loop Now comes the hard part: translation. → Which bottom-up signals align with strategic goals? → Where do they challenge the current direction? This is where planning becomes strategic. You’re not just slotting features into a timeline — you’re shaping the roadmap based on live feedback. Push for course-correction before commitments solidify. 4️⃣ Package for Executive Buy-In Insights only drive action when they’re communicated in the right language. → Use exec framing: risk, revenue, roadmap. → Use BLUF and the 5-slide rule. → Show tradeoffs, not just problems. This is where influence happens — not just up, but across product, design, eng, marketing. Final thought: The best strategy lives at the intersection of business value and customer value. Not just vision. Not just feedback. Real planning that connects the two. -- 👋 I’m Ron Yang, a product leader and advisor. Follow me for insights on product leadership & strategy.